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October 25, 2021
We identified marketing KPIs and categorised them into three broadly defined job functions—comms, digital, and customer marketing—to help home in on the correct marketing KPIs for each team member, due to the multiplicity of tasks in the marketing department compared to PR and advertising.
Content, PR, and social media are all part of this category. These roles’ objectives are most likely to revolve around eyeballs. Here are the marketing KPIs that tell communications professionals whether they’re effectively reaching their target audience and where they should focus their efforts to boost engagement.
For blog posts, average time on a page is a Google Analytics indicator that measures how long the average person stays. The average time measure is critical in assessing a person’s engagement with interest in a piece of content. Of course, the measurement must be intelligent; it should not monitor idle time — how many times have you started a browser, clicked away, and then forgotten about it till later? When presenting data to the consumer, several other aspects should be considered, such as how long someone spent on a particular page section.
The number of persons who accessed your content in a specific time frame.
The number of times a blog post was shared on Facebook, Twitter, LinkedIn, and other social media platforms.
When it comes to page scroll tracking, the average page scroll is very crucial when evaluating engagement. The time spent on the page and the speed with which it was scrolled are far more valuable to a customer than presuming that someone was interested because they scrolled 75 per cent of the page. What was the spee d at which they scrolled through 75% of the page? Is it possible that they read and/or watched the content within that time?
The percentage of individuals who visit a website that land on a blog page is known as blog traffic as a percentage of total site traffic.
Return visitors to the blog are those who have previously been identified as having visited the site.
Coverage secured by the PR team.
In comparison to competitors, the share of voice is a proportion of coverage.
The total number of people who see your story in the newspapers and websites where it appears.
The tone of the articles that have been published.
The cost of generating the same amount of impressions through adverts.
The number of followers, both per channel and overall, is controlled.
Shares, comments, likes, retweets, replies, direct messages, and other forms of involvement
The number of people that actively engaged with your posts (RTs, likes, etc.) divided by the total number of followers on each channel is your engagement rate.
Sentiment refers to the tone of publications and social media messages.
The average number of times a random post is shared.
Read more: How to Deal with Negative Reviews Online